Widerrufsrecht

Return Period
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

In the same condition that you received it

Unworn or unused

With original packaging intact

With proof of purchase

How to Start a Return
To initiate a return, please contact us at:

info@orbixaxa.shop

business@orbixaxa.shop

Once your return request is approved, we will provide return instructions.

Refunds
After we receive and inspect your returned item, we will notify you about the approval status.
If approved, refunds will be issued to your original payment method within several business days.

Non-returnable Items
Certain items may not be eligible for return, including:

Perishable goods

Custom or personalized items

Clearance products (if marked)

Damages & Issues
Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately for a resolution.